I have the contract and it is a joke (long)March 28 2012 at 5:45 PM
|Seymo (Login Seymo)|
Response to I would be furious too!
It is misleading on this point (I think). DH and I just had a long conversation about our recollections of that meeting with the financial counselor. We both recall questioning the counselor about the recurring fees specifically.
I see now when I re-read the Donor Financial guide that donor fees, screening and meds are not included in the program fee. But it is unclear that fees and screening are all recurring expenses with each cycle even though they have a table describing each program by cost. The table illustrates "first cycle costs" only.
The contract is worse. At the very top of the contract it clearly spells out the cost of the program($21,500) and then in the section under "costs" it says that the cost of the program is at the top of the page. Fine.
In the section of excluded items, the contract goes on to explicitly say that the donor stimulation medications are paid each cycle and estimates the cost to be $4,000 per cycle (for me split two ways is $2000). Our financial councilor even drew an arrow at this section in the document to show that we had specifically gone over this part. So I am correct in my understanding, right?
No. Later in the contract (NOT in the "Cost" section, lower, #6 in the exclusions section) it has a single line that says donor fees and screening are not included. It makes no mention that these fees are recurring per cycle nor does it mention an estimate for how much the fees maybe. Note that through out the entire contract they spell out an estimate of the cost of medications for both donor and recipient thourgh out the exclusion section.
Now I am feeling sheepish because I should have read the contract more thoroughly but, please. Why would I be so shocked by my bill if I had had this pricing structure presented to us in a clear way?
ETA - I just got off the phone with the head of the financial department. She was reasonable, sort of. She pointed out the they had emailed me the financial guide months prior to the meeting so had plenty of time to review it (ha). I pointed out to her that I had many financial plans from various clinics sent to me at that time because I was interviewing several for my DE cycles. I didn't take the time to appreciate the subtleties of each plan (there are 9 possible plans outlined in the SG guide for example)or have each plan run by my attorney prior to meeting with them. I figured it was their job to communicate the plans to the patient since they are so numerous and we are dealing with big bucks.
She said she would have legal look at the documents and thanks for my feedback and seemed nonplussed that their financial person basically did a crappy job of presenting this key information to us.
There is really no recourse though. I have already signed up for another cycle so at this point the contract is clear - you are on the hook for the cost. I might as well go forward. My DH is a doll. He is upset that I am upset but he just says "whatever it takes" and "stop worrying about it".
ps - My sister is an attorney. I am going to have her look at it just for kicks.
|This message has been edited by Seymo on Mar 28, 2012 5:46 PM|
- Re: I have the contract and it is a joke (long) - Anonymous on Mar 28
- Yes, that is basically correct. - Seymo on Mar 28
- I definitely agree you should have your sister look at it. - Mrs. M on Mar 28