Windows update leaves thousands unable to get online

http://www.freerepublic.com/focus/news/2044586/posts?page=1
http://www.freerepublic.com/focus/news/2044586/posts?page=1

Windows update leaves thousands unable to get online
telegraph ^ | Last Updated: 4:01pm BST 10/07/2008 | By Claudine Beaumont, Digital Channel Editor

Posted on Saturday, July 12, 2008 7:16:45 PM by Paleo Conservative

A software update for the Windows operating system has left hundreds and thousands of computer users unable to access the internet.

The update, known as a "patch", conflicts with another piece of software, the Zone Alarms firewall, that many people use to protect their computers from hackers and viruses.

The patch, codenamed MS08-037, was designed to fix a security loophole in the way Windows handles website addresses. It was discovered that there was a weakness with the operating system that could allow hackers to re-route legitimate web pages to malicious websites instead, and leave internet users open to fraud and viruses.

But the fix proved incompatible with the ZoneAlarm firewall, and within hours of downloading the software update, users were reporting problems with their internet connections. The problem affected thousands of computer users who use the free Zone Alarms firewall to protect their machines.

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ZoneLabs, the company that makes ZoneAlarms, was last night recommending that computer users affected by the technical glitch uninstall the conflicting software update until a more permanent solution could be found. Computer users will be able to identify the rogue patch by its serial number, KB951748.

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(Excerpt) Read more at telegraph.co.uk ...


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