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Have you looked at the logs?

July 1 2009 at 10:35 AM
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Cameron Lackpour 
from IP address 198.185.66.249


Response to Planning forms are not opening

Hi, Darin.

Have you looked at the (many) Planning logs? They are difficult (to me at least) to read and make sense of, but you may get a hint out of a Java stack dump as to what is going on, or at least have something to go to support with.

Also, have you changed any of your forms? Made any of them really big and caused Planning to lose its marbles? I wonder if it Planning is running out of memory on another series of forms and it that problem manifests itself by all forms not working.

Regards,

Cameron Lackpour

 
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Responses

  1. we are digging through them now - Darin Pope on Jul 1, 10:43 AM
    1. Thanks - Cameron Lackpour on Jul 1, 11:30 AM
     
  2. Also monitor the planning service / client - John A. Booth on Jul 1, 10:48 AM
    1. strange thing is no forms have changed - Darin Pope on Jul 1, 11:00 AM
    2. Reason enough to use SmartView - Cameron Lackpour on Jul 1, 11:27 AM
      1. say it ain't so - Joe Aultman on Jul 1, 2:22 PM
        1. Where have I heard "Say it ain't so - Joe" before? ;) - Anonymous on Sep 3, 8:14 PM
    3. Have seen large SS not be happy with Weblogic - John A. Booth on Aug 20, 10:54 PM
     
  3. I found a weblogic error - Darin Pope on Jul 1, 11:49 AM
    1. Shared Services? - John A. Booth on Jul 1, 12:26 PM
      1. perhaps this may be related - Anonymous on Aug 20, 12:27 PM
     

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