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Network Error in Smartview

July 1 2009 at 4:32 PM
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from IP address 63.95.36.13
We're getting that "increase netretry..." error in Smartview. I checked the APS log and see the following:

ERROR [WebContainer : 0]: - Exception:
com.essbase.smartview.SmartViewException: Cannot perform cube view operation. OLAP error (1042017): Network error: The client or server timed out waiting to receive data using TCP/IP. Check network connections. Increase the NetRetryCount and/or NetDelay values in the ESSBASE.CFG file. Update this file on both client and server. Restart the client and try again.

If this error is making it into the APS log, can the problem be between Smartview and APS? BTW -- This is only happening for a few users. Any insights would be appreciated.

Thanks,
Tim

 
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Responses

  1. Re: Network Error in Smartview - Tim Tow on Jul 1, 8:47 PM
    1. Re: Network Error in Smartview - Tim Faitsch on Jul 2, 9:25 AM
      1. Re: Network Error in Smartview - Tim Tow on Jul 2, 3:15 PM
    2. Re: Network Error in Smartview - Tim Faitsch on Jul 2, 9:53 AM
     
  2. update smartview APS URL? - TN on Jul 2, 11:44 AM
    3.  
  3. getting somehwere... - Tim Faitsch on Jul 2, 2:51 PM
    1. this was it - Tim Faitsch on Jul 6, 6:04 PM
    2. Ran into same thing and we had two more from Oracle - Angie on Jul 10, 4:25 PM
     
  4. Re: Network Error in Smartview - kus on Jul 6, 2:17 AM
    5.  

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