update smartview APS URL?July 2 2009 at 11:44 AM
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from IP address 12.5.207.254 |
Response to Network Error in Smartview |
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I had a similar issue with some of our users as well (while implementing 11x BTW). Found that some users are sitting on different domain from the server so the fix was to update their Hyperion Provider Service URL with the domain they are on in order to communicate with the server.
For example, some users use
http//OMAFINP01:13080/aps/SmartView
and the users with issues use this
http//OMAFINP01.na.COMPANY.com:13080/aps/SmartView
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