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  • Network Error in Smartview

      • Posted Jul 1, 2009 4:32 PM

      We're getting that "increase netretry..." error in Smartview. I checked the APS log and see the following:

      ERROR [WebContainer : 0]: - Exception:
      com.essbase.smartview.SmartViewException: Cannot perform cube view operation. OLAP error (1042017): Network error: The client or server timed out waiting to receive data using TCP/IP. Check network connections. Increase the NetRetryCount and/or NetDelay values in the ESSBASE.CFG file. Update this file on both client and server. Restart the client and try again.

      If this error is making it into the APS log, can the problem be between Smartview and APS? BTW -- This is only happening for a few users. Any insights would be appreciated.

      Thanks,
      Tim
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