We have almost similar problem when we try to refresh report, after 2min more it gives us error msg : can't list alisas, there's still running process..bla..bla..bla. understand smart view can't display alias, then focus on the timing 2min more and change the netdelay and netretrycount in essbase.cfg and essbase.properties under APS. after the changes and restart, the problem seems gone. you might want to try that as well.