THIS is WHY it's all so absolutely SHIT:
http://www.jobstoday.co.uk/job/motorcycle-parts-sales-943807920?src=search
"...will deal with any sales, service or technical queries. You must have an enthusiasm for motorcycles although no specific knowledge or qualification is required."
"Main duties:
...Handling technical queries and special orders
Ensuring the highest level of customer service"
I already hate this man and he hasn't even applied for the job yet. No specific knowledge or qualification is required! MORONS, all bloody MORONS the lot of them! Aaaaaarrrrggghhhh!