I only get to do applications for First PREMIER Bank. Others, however, get to do applications for Citibank, or get to authorize merchant sales. My friend Rachel had to tell one merchant to get the customer to hand over the card, and then had the merchant cut it in half. THAT was interesting.
As for credit cards...please, people, make it easy on those of us working the phones and READ THE FUCKING DISCLOSURES. I'm happy to answer questions about credit limit or why something on the card is the way it is, but when people ask, "What are the terms and conditions?" that's when I get pissed off. Odds are that the people who didn't read the disclosures don't want the card in the first place. They could have saved us both time by READING THE FUCKING DISCLOSURE.
