January 30 2018 at 10:11 PM

daveshoot  (Login daveshoot)

Response to Attempting a ProChrono Digital Repair?

It is a snap fit after you get that screw out (pry carefully with a small flathead near the corners). I will have to open a different computer to find pics but I have some, and may have posted earlier. Take a pic as soon as you open it to see the board and ribbon cable layout.

That said, their factory service was excellent and both cost and turnaround time were under the website estimates. There was also a very helpful tech guy available by phone,surprisingly directly. I got the impression they didn't see service as a profit center and would help you by phone if they could.

Finding those photos will be more difficult than I thought, but they exist. I don't think they were ever on PB anyway. I will post if I can find.

This message has been edited by daveshoot on Jan 30, 2018 10:17 PM

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